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You are here: Home Terms & Conditions

BOOKING CONDITIONS

*  All rates are in Vietnam Dong. All charges in invoice are either in Vietnam dong

*  Children under six (06) years old sharing existing bed with parents stay free

*  Children from six (06) to eleven (11) years old sharing existing bed with parents stay free for room only and breakfast will be charged at 50.000 Vnd nett/child.

*  Children from twelve (12) years old and above, additional charge at 100.000 Vnd nett for breakfast and extra bed.

*  Check in time: 14:00 afternoon

*  Check out time: 12:00 at noon

*  Late check out after 12 at noon until 6 pm: Half room rate

*  Late check out after 6 pm: Full room rate

*  If cancellation is made within the day of arrival date, the cancellation charge at 100% of total room(s) revenue will be applied.

*  If the cancellation is made two (02) days prior to the arrival date, the cancellation charge of one (01) room night revenue will be applied.

*  If the booked guest (s) does not check in (no-show) at the hotel without prior written notice of amendment/cancellation from the clients or Travel Agency, full room night revenue will be charged to the clients or Travel Agency.

Address: Cai Dam - Bai Chay Ward - Halong City - Quang Ninh Province - Vietnam.
Tel: 02033.515.288 Fax: (+84-33)3.841.298 Hotline: (+84-33)3.515.928 | Email: info@newstarhalonghotel.com